- +49 (0) 6183 / 91 20 00
- Reception desk direct line
- Ticket pickup at main reception
- Valid government-issued ID required
- Pre-booked tickets held for 30 minutes
- Advance online reservations recommended
- Free on-site parking available
- Designated visitor parking lot
- Accessible parking near main entrance
- Limited spaces during peak tourist season
- Bicycle racks also provided
- Wheelchair accessible routes
- Ground floor exhibits fully accessible
- Elevator available between levels
- Companion/assistant tickets available
- Limited mobility seating options
- No smoking on premises
- No pets except service animals
- Photography permitted without flash
- Quiet and respectful behavior expected
- No food or drink in exhibition areas
- Children under 12 must be accompanied by adult
- Child-friendly tours available
- Reduced ticket prices for children
- Stroller and baby changing facilities
- Interactive exhibits for young visitors
