Venue Details

- Main Box Office: (518) 473-1061
- Guest Services: (518) 473-1061
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Closed Sundays unless there is a performance

- Will-call window located at main box office entrance
- Open 30 minutes before performance start time
- Bring valid photo ID to collect tickets
- Tickets held under guest's last name
- Contact box office at (518) 473-1061 to arrange will-call pickup

- On-site parking available in The Egg complex parking structure
- Discounted parking rates for patrons
- Additional street parking available in surrounding downtown Albany area
- Validation available at box office
- Accessible parking spaces available for patrons with disabilities
- Advance parking arrangements may be made by contacting guest services

- Wheelchair accessible seating available throughout the theater
- Designated accessible seating areas with companion seating
- Accessible restrooms located throughout venue
- Elevator access to all theater levels
- Accessible parking spaces in parking structure
- Assisted listening devices available upon request
- Contact box office in advance to arrange optimal accessible seating

- Arrive 20-30 minutes early for seating
- Theater doors close at performance start time
- Late arrivals admitted only at discretion and appropriate break in performance
- Bag policy: Small bags permitted; large bags may be restricted
- No recording devices or professional cameras allowed
- Patron attire: Casual to business casual appropriate
- Outside food and beverages typically not permitted
- Concessions available in lobby areas

- Children of all ages welcome at performances
- Children must have their own ticket for entry
- No lap seating; infants require a separate ticket
- Children's performances and family matinees scheduled throughout season
- Behavior policy: Children must sit quietly and not disturb other patrons
- Parent/guardian supervision required for all minors
- Special children's programming details available through box office