• Main reception: +34 948 17 62 00
• Ticket office: +34 948 17 62 10
• Located at main entrance ticket booth
• Valid photo ID required for ticket pickup
• Tickets must be collected minimum 1 hour before event start
• On-site parking available
• Capacity for approximately 200 vehicles
• Parking fee: €5 per vehicle
• Accessible parking spaces near main entrance
• Wheelchair accessible sections
• Companion seats available
• Elevator access to all levels
• Advanced reservation recommended for disabled guests
• No outside food or drinks
• Clear bag policy enforced
• No professional cameras without media credentials
• No smoking inside venue
• Children under 3: Free entry with accompanying adult
• Children 3-12: Half-price tickets
• Minors under 16 must be accompanied by adult
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