- +49 (0) 3941 / 562050
- General contact for scientific inquiries: +49 (0) 3941 / 562055
- Tickets can be picked up 30 minutes before show time
- Valid photo ID required for reservation pickup
- Group reservations must be confirmed 48 hours in advance
- Free parking available adjacent to planetarium
- Designated spaces for disabled visitors near entrance
- Limited street parking during peak hours
- Wheelchair accessible seating in all viewing areas
- Assistive listening devices available
- Companion seats next to wheelchair spaces
- No food or drinks inside planetarium theater
- Silence mobile phones
- Photography without flash permitted
- No pets allowed except service animals
- Children under 6 recommended only for special kid-friendly shows
- Children 6-12 must be accompanied by adult
- Discounted tickets for children and students
- Family and group rates available