- Main venue contact: +52 55 5207 9036
- Box office: +52 55 5207 9037
- Located at main box office
- Identification required for pickup
- Available 1 hour before show time
- Reservations must be claimed 30 minutes prior to performance
- Limited street parking available
- Nearby public parking lots within 2 blocks
- Recommended to use rideshare or public transit
- Nearest metro station: Insurgentes
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- Photography prohibited during performances
- Smart casual attire suggested
- Late entry only during appropriate break moments
- Children 6+ permitted with valid ticket
- Recommended for performances 8 years and older
- No children under 6 for evening shows
- Matinee performances more family-friendly
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