- Main Reception: +49 3691 677-0
- Tourist Information: +49 3691 677-250
- Ticket pickup available at main entrance
- Valid photo ID required
- Reservations must be claimed 30 minutes before scheduled tour/event
- Free parking available on-site
- Designated spaces for visitors with disabilities
- Parking located near main entrance
- Limited spaces during peak tourist season
- Wheelchair accessible throughout most areas
- Elevator available between floors
- Assisted listening devices upon request
- Designated wheelchair spaces in tour areas
- Quiet and respectful behavior required
- No food or drinks inside historic areas
- Photography permitted without flash
- Guided tours available in multiple languages
- Children under 12 must be accompanied by adult
- Child-friendly guided tours available
- Reduced ticket prices for children
- Stroller parking and changing facilities provided
