1-888-226-7711 (Mohegan Sun Main Line)
- Direct Avalon Box Office: (860) 862-7164
- Located at Mohegan Sun Arena Box Office
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Tickets must be claimed by name on reservation
- Free parking available at Mohegan Sun Casino parking structures
- Multiple parking lots with ample spaces
- Complimentary valet parking option
- Handicap parking available near venue entrance
- Wheelchair accessible seating on all levels
- Companion seats available next to wheelchair spaces
- Assistive listening devices provided
- Located near convenient entry/exit points
- No outside food or beverages
- Age restrictions may vary by event
- No professional cameras or recording equipment
- Clear bag policy enforced
- Valid government-issued ID required
- Children under 2 typically free (lap seating)
- Children 2-12 may require discounted ticket
- Some events 18+ or 21+ only
- Parental guidance recommended for certain performances
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